User Experience Lead
Posted 1 week ago by Navitas Business Consulting Inc
Negotiable
Undetermined
Remote
Remote
Summary: The User Experience Lead role requires a seasoned professional with over 5 years of experience in conducting qualitative user research within complex organizations. The position emphasizes inclusive research design and the ability to synthesize findings into actionable insights. Candidates should also have experience in coaching others on research techniques, particularly in government or healthcare contexts. This role is fully remote, allowing for flexibility in work arrangements.
Key Responsibilities:
- Conduct qualitative user research in complex organizations
- Design inclusive research and recruit diverse participant populations
- Synthesize research findings into actionable archetypes, journey maps, and opportunity areas
- Coach non-researchers on interview techniques and empathy-building
- Utilize government or healthcare research experience as needed
Key Skills:
- 5+ years conducting qualitative user research
- Experience with inclusive research design
- Ability to synthesize research into actionable insights
- Coaching skills for non-researchers
- Preferred experience in government or healthcare research
Salary (Rate): undetermined
City: undetermined
Country: undetermined
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Required Experience:
- 5+ years conducting qualitative user research in complex organizations
- Experience with inclusive research design and recruiting diverse participant populations
- Ability to synthesize research into actionable archetypes, journey maps, and opportunity areas
- Experience coaching non-researchers on interview techniques and empathy-building
- Government or healthcare research experience preferred
Navitas Business Consulting Inc., is an Equal Opportunity Employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law.