Salesforce QA Consultant

Summary: The Salesforce QA Consultant role requires a professional with over 5 years of experience in Salesforce Service Cloud, particularly in public sector implementations. The position emphasizes team leadership, communication, and stakeholder management skills, alongside a solid understanding of business processes and manual testing. Familiarity with accessibility tools is also preferred. The role is remote, offering flexibility in work arrangements.

Key Responsibilities:

• 5+ years of Salesforce Service Cloud experience
• Public sector/government agency implementation experience is highly preferred
• Proven team leadership experience with strong communication and stakeholder management skills
• Solid understanding of business process mapping and requirements documentation
• Strong experience with manual Salesforce testing; familiarity with accessibility tools (Jaws, Dragon, ZoomText) strongly preferred.

Key Skills:

• 5+ years of Salesforce Service Cloud experience
• Public sector/government agency implementation experience
• Team leadership experience
• Strong communication skills
• Stakeholder management skills
• Business process mapping
• Requirements documentation
• Manual Salesforce testing
• Familiarity with accessibility tools (Jaws, Dragon, ZoomText)

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT