Ride Leader and Supporting Crew
Posted Today by European Cycling Tours
Negotiable
Undetermined
Remote
England, United Kingdom
Summary: This role is for a Ride Leader / Supporting Crew at European Cycling Tours, a company specializing in tailored cycling events across the UK and Europe. The position is remote and focuses on leading and managing groups during cycling events while ensuring customer satisfaction and promoting additional services. Candidates should have experience in outdoor group management and a passion for cycling.
Key Responsibilities:
- Lead and manage groups on cycling events.
- Ensure exceptional customer satisfaction and deliver excellent service.
- Promptly resolve any concerns raised by participants.
- Support participants during tours.
- Assist with promoting additional services or tours as needed.
Key Skills:
- Experience managing groups in the outdoors.
- Exceptional communication and customer service skills.
- Ability to work independently and manage groups of various sizes.
- Passion for cycling and the outdoors, with adaptability to different terrains/conditions.
- Multi-language proficiency is an advantage.
Salary (Rate): undetermined
City: undetermined
Country: United Kingdom
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Company Description
European Cycling Tours specializes in tailored and organized cycling events and holidays across the UK and Europe. With a long history of successful partnerships, the company provides custom itineraries to meet the diverse needs of corporate and charity clients. European Cycling Tours is committed to delivering unique experiences that cater to all specifications, budgets, and abilities. Guided by the ethos "Explore ~ Dream ~ Discover," it strives to make every journey unforgettable.
Role Description
This is a contract remote role for a Ride Leader / Supporting Crew with European Cycling Tours. The Ride Leader will lead and manage groups on cycling events. Responsibilities include ensuring exceptional customer satisfaction, delivering excellent service, and promptly resolving any concerns. The role involves supporting participants during tours and assisting with promoting additional services or tours as needed.
Qualifications
- Experience managing groups in the outdoors.
- Exceptional Communication and Customer Service skills
- Ability to work independently and manage groups of various sizes
- Passion for cycling and the outdoors, with the ability to adapt to different terrains/conditions.
- Multi-language proficiency is an advantage