Project Manager - Salesforce Portal Implementation

Project Manager - Salesforce Portal Implementation

Posted 1 week ago by Tandym Tech

Negotiable
Undetermined
Remote
Remote

Summary: A pharma company in Massachusetts is looking for a Project Manager to lead the implementation of a Salesforce-based patient portal solution in a remote capacity. The role involves collaborating with various stakeholders to define business requirements and managing the integration of Salesforce with healthcare applications. The ideal candidate will have extensive experience in healthcare system implementation and project management, particularly with Salesforce products. This position is focused on enhancing patient engagement through digital transformation initiatives.

Key Responsibilities:

  • Lead the planning, execution, and delivery of a Salesforce patient portal implementation project.
  • Collaborate with clinical, operational, IT, compliance, and executive stakeholders to define business requirements and success criteria.
  • Design and implement patient-facing experiences using Salesforce Experience Cloud and Health Cloud.
  • Manage integrations between Salesforce and EHR systems, scheduling platforms, identity management systems, and other healthcare applications.
  • Oversee testing, user acceptance testing, training, deployment, issue resolution, and post-go-live support.

Key Skills:

  • 5+ years of healthcare system implementation experience
  • 10+ years of project management experience
  • 1+ years managing enterprise Salesforce projects
  • Experience implementing Salesforce Experience Cloud solutions
  • Experience with Salesforce Health Cloud in healthcare environments
  • Experience delivering patient engagement, patient portal, or healthcare digital transformation initiatives
  • Strong understanding of healthcare workflows, patient access, scheduling, care coordination, and patient communications
  • Experience integrating Salesforce with EHR or EMR platforms
  • Knowledge of HIPAA, healthcare security, and data privacy requirements
  • Strong stakeholder management and executive communication skills
  • Experience with Agile and/or hybrid project management methodologies

Salary (Rate): £80 per hour

City: undetermined

Country: undetermined

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

A pharma company in Massachusetts is seeking a Project Manager to focus on Salesforce Portal Implementation in a Remote capacity. In this role, the Project Manager will be responsible for leading the implementation of a Salesforce-based patient portal solution for a healthcare environment.

About the Opportunity:

  • Shift: Day shift

  • Schedule: Monday through Friday

  • Hours: Standard business

  • Setting: Remote

Responsibilities:

  • Lead the planning, execution, and delivery of a Salesforce patient portal implementation project.

  • Collaborate with clinical, operational, IT, compliance, and executive stakeholders to define business requirements and success criteria.

  • Design and implement patient-facing experiences using Salesforce Experience Cloud and Health Cloud.

  • Manage integrations between Salesforce and EHR systems, scheduling platforms, identity management systems, and other healthcare applications.

  • Oversee testing, user acceptance testing, training, deployment, issue resolution, and post-go-live support.

Qualifications:

  • 5+ years of healthcare system implementation experience

  • 10+ years of project management experience

  • 1+ years managing enterprise Salesforce projects

  • Experience implementing Salesforce Experience Cloud solutions

  • Experience with Salesforce Health Cloud in healthcare environments

  • Experience delivering patient engagement, patient portal, or healthcare digital transformation initiatives

  • Strong understanding of healthcare workflows, patient access, scheduling, care coordination, and patient communications

  • Experience integrating Salesforce with EHR or EMR platforms

  • Knowledge of HIPAA, healthcare security, and data privacy requirements

  • Strong stakeholder management and executive communication skills

  • Experience with Agile and/or hybrid project management methodologies

Desired Skills:

  • Salesforce Experience Cloud Consultant Certification

  • PMP, PMI-ACP, Scrum Master, or equivalent project management certification

  • Experience with identity and access management, single sign-on, and patient authentication workflows

  • Familiarity with healthcare interoperability standards such as HL7 and FHIR