Process Analyst

Digital Technology Program Engagement Operation Specialist (Remote)

Are you a proactive problem-solver who enjoys guiding teams and helping others succeed? If so, this role may be what you are looking for.

Our client's Digital Technology (DT) group is seeking an Operations Specialist to support the Infrastructure Program Engagement (PE) and Program Work Environment (PWE) teams. This position will contribute to developing, standardizing, and managing processes, tools, and metrics that enhance efficiency, productivity, and service quality.

Successful candidates will demonstrate strong analytical skills, attention to detail, and the ability to work independently and collaboratively in a dynamic environment.

This is a remote role, with up to 25% domestic travel.

location: Telecommute

job type: Contract

salary: $60 - 65 per hour

work hours: 8am to 5pm

education: Bachelors

responsibilities:

- Logistics Management: Oversee operational workflows including procurement, financial coordination, data processing, and quality assurance.

- Process Improvement: Assess existing processes to identify gaps and inefficiencies, recommend and collaborate on enhancements, and track performance to measure progress.

- Data & Reporting: Perform data analysis and develop automated, easy to interpret dashboards and reports that support data driven decision making.

- Tools & Systems Support: Configure and maintain tools that enable and streamline operational processes and performance measurement.

- Training & Documentation: Develop and deliver training and reference materials to drive adoption and support consistent execution.

Qualifications You Must Have:

- Bachelor's degree (or equivalent experience) and 3+ years of relevant experience, or an advanced degree with 1+ years of experience.

- U.S. Citizenship, required for access to program/contract information with optional ability to obtain a Secret or Top-Secret clearance, should future assignment warrant.

- Experience leading digital technology process improvement initiatives with measurable results.

- Experience collecting, cleansing, analyzing, and reporting data; familiarity with reporting tools such as Power BI.

- Strong organizational skills, attention to detail, and the ability to break down complex processes and identify solutions quickly.

- Knowledge of process and service improvement methodologies (such as Lean, Six Sigma).

Qualifications We Prefer:

- Experience in government, engineering, or manufacturing environments.

- Strong executive presence and the ability to influence and collaborate with senior leadership, customers, teammates, and suppliers.

- Experience with Jira, Azure DevOps, or similar tools.

- Certification in at least one process improvement methodology (e.g., Six Sigma Green/Black Belt).

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.