Pricing Disputes Analyst

Summary: The Pricing Disputes Analyst role involves investigating and resolving customer invoice and pricing disputes using SAP, validating pricing against contracts, and performing root cause analysis. The position requires collaboration with cross-functional teams and maintaining documentation for audits. The analyst will also support escalations and identify process improvements to enhance best practices. This role is fully remote and focuses on ensuring compliance and timely resolution of disputes.

Key Responsibilities:

• Investigate and resolve customer invoice/pricing disputes in SAP
• Validate pricing against contracts and agreements
• Perform root cause analysis and provide reporting insights
• Support escalations and ensure resolution within SLA timelines
• Collaborate with cross-functional teams (Finance, Contracting, Customer Solutions)
• Maintain proper documentation for audits and compliance
• Identify process improvements and support best practices

Key Skills:

• Experience with SAP (SD / Billing / O2C)
• Strong background in pricing/invoice disputes or deductions/claims
• Knowledge of contract validation and pricing structures
• Good analytical and problem-solving skills
• Excellent communication and stakeholder management

Salary (Rate): undetermined

City: undetermined

Country: undetermined

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other