Legion WFM SME

Legion WFM SME

Posted 6 days ago by Next Ventures

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Negotiable
Undetermined
Remote
Remote working, Denmark
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Business Analysis Business Requirements Forecasting Management Management Consulting Microsoft Word Process Design Return On Investment Scheduling Solution Architecture Solution Design Stakeholder Management

Summary: The Legion WFM SME role involves acting as a bridge between sales, delivery, and customer success to ensure effective implementation and optimization of the Legion WFM platform for enterprise customers. This position requires expertise in workforce management, solution design, and stakeholder management, with responsibilities including leading workshops, designing solutions, and supporting pre-sales activities. The role is primarily remote with potential onsite visits in Europe. Candidates should have significant experience in WFM consulting or solution architecture.

Key Responsibilities:

  • Lead discovery workshops and gather business requirements.
  • Design workforce management solutions aligned with customer objectives.
  • Create and validate solution blueprints and implementation approaches.
  • Support pre-sales activities, demonstrations, pilots, and proof-of-concepts.
  • Define implementation scope and prepare Statements of Work (SOWs).
  • Guide delivery teams through solution handover and implementation.
  • Provide configuration oversight and WFM best-practice recommendations.
  • Identify optimization and upsell opportunities within existing accounts.
  • Mentor consultants and promote implementation standards through a consulting Center of Excellence.

Key Skills:

  • Customer-facing consulting experience.
  • Requirements gathering and business analysis.
  • Solution architecture and process design.
  • Stakeholder management.
  • SOW creation and estimation.
  • Project delivery oversight.
  • Workshop facilitation.
  • Executive-level communication.
  • Mentoring and leadership.
  • Ability to manage multiple customer engagements simultaneously.

Salary (Rate): undetermined

City: undetermined

Country: Denmark

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:

Legion WFM Solution Architect

Next Ventures are currently executing a search for a Legion solution architect for a EU roll out project.

Remote working role with potential onsite visit (Europe).

The role :

Act as the bridge between sales, delivery, and customer success, ensuring that enterprise customers implement and optimize the Legion WFM platform effectively. The role combines workforce management expertise, solution design, stakeholder management, and pre-sales consulting.

Key Responsibilities

  • Lead discovery workshops and gather business requirements.
  • Design workforce management solutions aligned with customer objectives.
  • Create and validate solution blueprints and implementation approaches.
  • Support pre-sales activities, demonstrations, pilots, and proof-of-concepts.
  • Define implementation scope and prepare Statements of Work (SOWs).
  • Guide delivery teams through solution handover and implementation.
  • Provide configuration oversight and WFM best-practice recommendations.
  • Identify optimization and upsell opportunities within existing accounts.
  • Mentor consultants and promote implementation standards through a consulting Center of Excellence.

Functional Expertise Expected

Strong understanding of:

  • Workforce forecasting
  • Labor planning
  • Workforce scheduling
  • Time and attendance
  • Labor optimization
  • Compliance and labor rules
  • Retail, hospitality, healthcare, or other hourly workforce environments
  • Change management and process transformation

Experience with WFM platforms such as:

  • Legion WFM
  • UKG Pro Workforce Management
  • Infor Workforce Management
  • Workday
  • SAP SuccessFactors

is highly relevant.

Required Skills

  • Customer-facing consulting experience
  • Requirements gathering and business analysis
  • Solution architecture and process design
  • Stakeholder management
  • SOW creation and estimation
  • Project delivery oversight
  • Workshop facilitation
  • Executive-level communication
  • Mentoring and leadership
  • Ability to manage multiple customer engagements simultaneously.

Typical Candidate Profile

  • 5+ years in Legion Workforce Management consulting or WFM solution architecture.
  • Experience leading enterprise WFM implementations.
  • Strong understanding of workforce planning and scheduling processes.
  • Ability to translate business requirements into scalable platform configurations.
  • Comfortable operating across pre-sales, delivery, and customer success functions.

Interview Focus Areas

Expect questions around:

  • Designing forecasting and scheduling solutions.
  • Handling complex labor-rule configurations.
  • Integration with HR, payroll, and ERP systems.
  • Stakeholder management and executive communication.
  • Solution blueprint creation.
  • Managing implementation risks and scope.
  • Demonstrating ROI from WFM transformation initiative

More information is available on application. CV in word format.

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