Jira Cloud Administrator with Agentic AI

Jira Cloud Administrator with Agentic AI

Posted Today by HR Pundits

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Negotiable
Undetermined
Remote
Remote
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Agile Methodology Application Programming Interface (API) Artificial Intelligence Automation Cloud Computing Cloud Technology Constituent Relationship Management Continuous Integration and Continuous Delivery Customer Relationship Management (CRM) Software Datamodel Data Modeling Github Groovy (Programming Language) JIRA Mapping Software Python (Programming Language) Scalability Scripting ServiceNow Taxonomy Toolchain Workflows

Summary: The Jira Administrator role focuses on managing and evolving Jira Cloud configurations while implementing automation and AI-assisted workflows. The position requires extensive experience in scripting and integration, particularly with tools like ScriptRunner and REST APIs. The candidate will also partner with AI teams to operationalize agent-based automation within Jira workflows. This is a remote position requiring availability in the Mountain Time zone.

Key Responsibilities:

  • Manage and evolve Jira Cloud configurations (projects, workflows, schemes, permissions, automation rules)
  • Ensure platform scalability, governance, and alignment with enterprise operating models
  • Design and implement end-to-end workflows aligned to intake, triage, delivery, and reporting
  • Build advanced automations to reduce manual intervention and improve cycle time
  • Develop and maintain scripts using tools such as ScriptRunner (Groovy) and REST APIs (Jira, GitHub, ServiceNow, etc.)
  • Enable integrations across toolchain (Jira, GitHub, Jama, CRM, internal systems)
  • Design and implement AI-assisted workflows and decision agents, including intelligent triage assignment and automated work classification
  • Partner with AI teams to operationalize agent-based automation within Jira workflows

Key Skills:

  • 10+ years of experience as a Jira Administrator (Cloud preferred)
  • Deep expertise in workflow configuration, schemes, and permissions
  • Jira Automation / Automation for Jira
  • Strong scripting experience: Groovy (ScriptRunner), Python, or similar
  • REST API integrations
  • Experience with toolchain integrations (e.g., GitHub, CI/CD systems)
  • Proven ability to manage multi-team / multi-org Jira environments
  • Experience implementing AI-driven workflow automation
  • Familiarity with Agentic AI concepts (autonomous agents, orchestration frameworks, LLM integration)
  • Prompt engineering or AI workflow design
  • Exposure to large-scale software delivery environments (Agile / SAFe)
  • Enterprise data models and taxonomy design

Salary (Rate): undetermined

City: undetermined

Country: undetermined

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Job Title: Jira Administrator (Automation, Scripting & Agentic AI)

Location: Remote (Candidate must be available in Mountain Time zone)

Contract/FullTime

Exp: 10+yrs

Key Responsibilities

Jira Platform Administration

Manage and evolve Jira Cloud configurations (projects, workflows, schemes, permissions, automation rules)

Ensure platform scalability, governance, and alignment with enterprise operating models

Workflow Design & Automation

Design and implement end-to-end workflows aligned to intake, triage, delivery, and reporting

Build advanced automations to reduce manual intervention and improve cycle time

Scripting & Integration

Develop and maintain scripts using tools such as:

ScriptRunner (Groovy)

REST APIs (Jira, GitHub, ServiceNow, etc.)

Enable integrations across toolchain (Jira GitHub, Jama, CRM, internal systems)

Agentic AI Enablement

Design and implement AI-assisted workflows and decision agents, including:

Intelligent triage assignment

Automated work classification and routing

Context-aware recommendations (priority, ownership, dependency mapping)

Partner with AI teams to operationalize agent-based automation within Jira workflows

Required Qualifications:

10+ years of experience as a Jira Administrator (Cloud preferred)

Deep expertise in:

Workflow configuration, schemes, and permissions

Jira Automation / Automation for Jira

Strong scripting experience:

Groovy (ScriptRunner), Python, or similar

REST API integrations

Experience with toolchain integrations (e.g., GitHub, CI/CD systems)

Proven ability to manage multi-team / multi-org Jira environments

Preferred Qualifications:

Experience implementing AI-driven workflow automation

Familiarity with:

Agentic AI concepts (autonomous agents, orchestration frameworks, LLM integration)

Prompt engineering or AI workflow design

Exposure to:

Large-scale software delivery environments (Agile / SAFe)

Enterprise data models and taxonomy design

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