Information Architecture/UX Writer
Posted 1 day ago by 1764997947
Negotiable
Outside
Remote
USA
Summary: The role of Information Architecture/UX Writer involves crafting user-facing language and developing content frameworks for internal web-based tools that assist product teams with compliance workflows. This position requires strong autonomy and collaboration with visual designers and cross-functional teams to translate complex regulatory concepts into accessible language. The writer will be responsible for content strategy and execution while maintaining accountability for deliverables. Experience in regulated industries and a mastery of UX writing are essential for success in this role.
Key Responsibilities:
- Create clear, concise, user-centered content for internal tools, dashboards, and front-door experiences.
- Define and optimize information architecture, terminology systems, and scalable content frameworks across complex internal surfaces.
- Translate highly technical or regulatory concepts into accessible language for varied internal audiences.
- Partner daily with a UX Designer and Visual Designer; collaborate with Engineering, Research, and cross-functional privacy and legal teams.
- Contribute to content strategy decisions, including content models, structure, messaging frameworks, and documentation.
- Work independently with minimal day-to-day oversight, maintaining accountability for deliverables and timelines.
- Participate in weekly design critiques, planning sessions, and team alignment meetings.
Key Skills:
- Figma
- UX writing, content strategy, or content design
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: Other
Job Description:
- You will serve as the primary UX Writer & Content Designer responsible for crafting user-facing language, defining information architecture, and developing scalable content frameworks for two internal web-based tools that guide product teams through compliance workflows. These tools act as front doors into complex regulatory journeys for audiences including engineers, legal partners, and product leaders.
- This is a high-craft, self-led role where you will own writing and content strategy end-to-end while partnering closely with a dedicated visual designer. Because there is no second writer on this team, strong autonomy, clarity, and execution speed are expected
Responsibilities:
- Create clear, concise, user-centered content for internal tools, dashboards, and front-door experiences.
- Define and optimize information architecture, terminology systems, and scalable content frameworks across complex internal surfaces.
- Translate highly technical or regulatory concepts into accessible language for varied internal audiences.
- Partner daily with a UX Designer and Visual Designer; collaborate with Engineering, Research, and cross-functional privacy and legal teams.
- Contribute to content strategy decisions, including content models, structure, messaging frameworks, and documentation.
- Work independently with minimal day-to-day oversight, maintaining accountability for deliverables and timelines.
- Participate in weekly design critiques, planning sessions, and team alignment meetings.
Experience:
- 4+ years experience in UX writing, content design, technical writing, or similar roles.
- Demonstrated mastery in UX writing craft, content design, plain language, and microcopy for technical products.
- Strong skills in information architecture and designing content systems for complex workflows.
- Ability to quickly absorb technical, regulatory, or privacy-related concepts and produce user-friendly messaging.
- Proven experience partnering with designers and engineers on end-to-end product development.
- Experience in highly regulated industries (financial services, healthcare, privacy/safety, etc.) is strongly preferred.
- Comfort operating autonomously in a fast-paced environment with minimal oversight.
- Familiarity with design systems or design languages (e.g., GM3) is a plus
- Experience working with legal stakeholders is a strong advantage
Skills:
- Figma
- UX writing, content strategy, or content design
Education:
- Technical Degree or equivalent practical experience.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.