healthcare member service representative

Summary: The Member Service Representative role involves providing support to both internal and external customers of a healthcare organization through phone and email communication. This position is remote and requires attention to detail and adherence to deadlines. The representative will be part of an administrative team dedicated to delivering excellent service. Candidates should possess a high school education and be prepared to work standard business hours.

Key Responsibilities:

• Process a variety of member service requests.
• Communicate effectively with customers via phone and email.
• Support internal teams with administrative tasks.
• Ensure timely responses to customer inquiries.

Key Skills:

• Detail-oriented and deadline-driven.
• Strong communication skills, both verbal and written.
• Ability to work independently in a remote setting.
• High school diploma or equivalent.

Salary (Rate): 16.50

City: Durham

Country: United States

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: Other