Desktop Engineer/2nd Line Support (SC Cleared, M365, Remote role)

Desktop Engineer/2nd Line Support (SC Cleared, M365, Remote role)

Posted Today by MS Talent

£240 Per day
Inside
Remote
London, UK

Summary: The role of Desktop Engineer/2nd Line Support involves providing high-level support for Windows 11 and M365 products, specifically tailored for VIP and executive users. This position requires current government SC clearance and focuses on assisting with a major desktop migration project. The role is fully remote and is offered as a 4-month contract. Candidates must have proven experience in 2nd line support and familiarity with Intune for device management.

Key Responsibilities:

  • Provide 2nd line desktop support for M365 products and Windows 11.
  • Assist with the migration from Google to M365 for users.
  • Utilize Intune for imaging and building laptops and desktops.
  • Support VIP and executive-level users with a white glove service.
  • Work remotely to resolve user issues effectively.

Key Skills:

  • Current active government SC (Security Check) clearance.
  • Proven 2nd Line Desktop Support experience with M365 products.
  • Experience with Intune for device management.
  • Solid support skills with Windows 11.
  • Experience supporting VIPs and executive-level users.

Salary (Rate): £240 daily

City: London

Country: UK

Working Arrangements: remote

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Desktop Engineer/2nd Line Support (Windows 11, M365, Intune - White Glove) - Location no issue Work from home, £240/day Inside IR35 - 4 month contract - SC CLEARED


* You must have current, active government SC Clearance (Security Check).*

4 month contract supporting a major Desktop migration - work from home - W11 & M365 experience eGovernment


A Desktop Engineer/2nd Line Support (Windows 11, M365, Intune - White Glove) is required by a Government dept.


This is a full-time, work from home role and to be considered for the Desktop Engineer/2nd Line Support (Windows 11, M365, Intune - White Glove) - you must have:

  • Current active government SC (Security Check) clearance
  • Proven 2nd Line Desktop Support experience of M365 products
  • Intune for imaging and building of laptops and desktops
  • Solid support skills with Windows 11
  • Experience supporting VIPs and executive-level users/white glove is essential

This is a Desktop Engineer/2nd Line Support (Windows 11, M365, Intune - White Glove) contract focused on M365 and VIP user support. You'll be supporting users remotely at 2nd line, helping them as part of a Google to M365 migration.


You'll work with Windows 11, M365, Intune.


What's on offer:

  • £240/day Inside IR35 via umbrella
  • Remote role - work from home
  • Hands-on role supporting M365, Windows 11
  • Immediate start - 4 month initial contract

Desktop Engineer/2nd Line Support (Windows 11, M365, Intune - White Glove) - Apply now to secure your place.


Get in touch today!