On behalf of the Care Quality Commission, we are looking for a Data Administrator (PAYE) for a 7 month contract based REMOTELY 

Job Purpose

• Handling information from various sources and recording onto the appropriate systems in line with agreed Standard Operating Procedures and performance targets.
• Also providing effective and efficient support to operational colleagues across all sectors in the processing of administrative activity.

As a Data Administrator (PAYE), your main responsibilities will be:

• Contribute to a high-performance culture, taking personal responsibility for achieving individual targets, team service levels and ensuring a high quality of work. Understand how your role contributes to the wider goals of your team, directorate and the organisation.
• Provides exceptional customer service when interacting with all customers, both internal and external, resolving customer queries/concerns or escalating where appropriate.
• Undertakes a variety of tasks regarding data inputting, data cleansing, use of spreadsheets and other reports to collate and sort data.
• Accurately records relevant information onto the appropriate systems. Tasks may include but not limited to; travel bookings, queries, office stationery orders, fulfilment of correspondence through CRM, updating records, document management (e.g. archiving records), data entry, checking documentation provided for completeness and scanning documents.
• Works flexibly and collaboratively within a team to deliver high volume activity against performance targets, which may include providing feedback and supporting colleagues.
• Operates in line with appropriate Standard Operating Procedures and Guidance.
• Undertakes all mandatory and other identified training to support own development.
• Demonstrates an awareness of CQC policies and procedures and consistently applies these in everyday practice.
• Actively contributes and engages in the Performance Development Review process and ensures appropriate documentation is completed.
• Demonstrates application of CQC Values and Behaviours in all interactions, raising awareness and improving practice in respect of Equality and Diversity and promotion of Human Rights within the workplace.
• Takes responsibility for ensuring individual and collective adherence to Knowledge and Information Management, and Information Security policies and procedures.
• All duties commensurate with your role and responsibilities.

Essential:

• IT skills especially Excel to intermediate level
• Experience of handling data
• Experience of using Databases
• Excellent standard of written English
• Ability to and experience of working quickly and accurately
• Ability to communicate effectively with internal and external customers via various communication methods (e.g. phone/email).
• Demonstrates experience of working both independently and as part of a team to achieve individual or team goals.
• Able to adapt quickly to changing priorities, technologies and working practices

Desirable:

• Experience in a Customer Service environment delivering customer satisfaction and achieving performance targets

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident 

As a member of the Disability Confident Scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply.

DE&I Commitment

Care Quality Commission guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply.

Armed Forces Covenant 

Care Quality Commission guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group.

In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".