Compensation Manager
Posted 1 week ago by Next Level Business Services, Inc.
Negotiable
Undetermined
Remote
Remote
Summary: As the Senior Manager of CEG Compensation & Planning, you will be a strategic partner to leadership, responsible for designing and improving compensation programs within the Customer Excellence Group. This role requires collaboration across Finance, HR, and strategy to create frameworks that enhance performance and retention. You will lead compensation plan administration, analytics, and cross-functional partnerships to ensure alignment with business objectives. Your insights will drive effective compensation strategies that support organizational goals.
Key Responsibilities:
- Lead the design, modeling, and administration of incentive compensation plans for CEG roles, spanning both commission-eligible and non-commission roles across the Customer Excellence Group
- Partner with HR, Finance, and CEG leadership to ensure comp plans are competitive, equitable, and aligned to business objectives
- Collaborate with the Sales Compensation team to ensure CEG plans are aligned with broader client compensation philosophy, structures, and governance
- Partner with the Sales Compensation and Digital Technology (DT) teams to ensure the systems, tools, and processes are in place to accurately and efficiently execute comp plans end-to-end
- Lead the annual design of Role Level KPIs in alignment with the CEG OKR process
- Serve as the primary escalation point for compensation disputes, plan interpretation, and exception management
- Manage annual comp plan refresh cycles, including quota-setting methodology, plan communication, and rollout
- Proactively surface insights and recommendations to senior leadership on comp effectiveness, payout trends, and planning gaps
- Drive scenario modeling to evaluate the business impact of comp plan changes or organizational shifts
- Based on business priorities and performance insights, develop targeted recommendations for spot bonuses or additional incentives to drive desired outcomes and behaviors across CEG teams
- Collaborate closely with Sales Operations, Finance, Legal, and HR to ensure comp plans are compliant, scalable, and operationally sound
- Act as a trusted advisor to CEG Leadership Team on matters related to performance incentives, plan design and KPIs
Key Skills:
- 8+ years of experience in compensation, sales/revenue operations, or a related field
- Demonstrated experience designing and administering incentive compensation programs for post-sale or customer success organizations
- Strong analytical and financial modeling skills, with proficiency in Excel and BI tools (e.g., Power BI)
- Exceptional ability to translate complex data into clear, executive-ready narratives
- Proven track record of working cross-functionally with Finance, HR, and senior business leaders
- Strong project management skills with the ability to manage multiple priorities in a fast-paced environment
Salary (Rate): £109.50 hourly
City: undetermined
Country: undetermined
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Job Description:
Senior Manager, CEG Compensation & Planning
Function: Operations & Strategy | Customer Excellence Group (CEG)
About the Role
As Senior Manager, CEG Compensation & Planning, you will serve as a strategic partner to CEG leadership, owning the design, execution, and continuous improvement of compensation programs for the Customer Excellence Group. This is a high-impact, cross-functional role that sits at the intersection of Finance, HR, and go-to-market strategy requiring someone who can translate business priorities into actionable compensation frameworks that drive performance and retention.
Key Responsibilities
Compensation Design & Administration
- Lead the design, modeling, and administration of incentive compensation plans for CEG roles, spanning both commission-eligible and non-commission roles across the Customer Excellence Group
- Partner with HR, Finance, and CEG leadership to ensure comp plans are competitive, equitable, and aligned to business objectives
- Collaborate with the Sales Compensation team to ensure CEG plans are aligned with broader client compensation philosophy, structures, and governance
- Partner with the Sales Compensation and Digital Technology (DT) teams to ensure the systems, tools, and processes are in place to accurately and efficiently execute comp plans end-to-end
- Lead the annual design of Role Level KPIs in alignment with the CEG OKR process
- Serve as the primary escalation point for compensation disputes, plan interpretation, and exception management
- Manage annual comp plan refresh cycles, including quota-setting methodology, plan communication, and rollout
Analytics & Insights
- Proactively surface insights and recommendations to senior leadership on comp effectiveness, payout trends, and planning gaps
- Drive scenario modeling to evaluate the business impact of comp plan changes or organizational shifts
- Based on business priorities and performance insights, develop targeted recommendations for spot bonuses or additional incentives to drive desired outcomes and behaviors across CEG teams
Cross-Functional Partnership
- Collaborate closely with Sales Operations, Finance, Legal, and HR to ensure comp plans are compliant, scalable, and operationally sound
- Act as a trusted advisor to CEG Leadership Team on matters related to performance incentives, plan design and KPIs
Qualifications
- 8+ years of experience in compensation, sales/revenue operations, or a related field
- Demonstrated experience designing and administering incentive compensation programs for post-sale or customer success organizations
- Strong analytical and financial modeling skills, with proficiency in Excel and BI tools (e.g., Power BI)
- Exceptional ability to translate complex data into clear, executive-ready narratives
- Proven track record of working cross-functionally with Finance, HR, and senior business leaders
- Strong project management skills with the ability to manage multiple priorities in a fast-paced environment