Application Support Engineer (L3/Lead) - Charlotte, NC or Remote (Locals Can be prefer) - 6 Months CTH - W2

Summary: The Application Support Engineer (L3/Lead) role involves providing advanced support for applications, with a focus on resolving complex issues and leading a team. The position is available for candidates in Charlotte, NC, or those who can work remotely, with a contract duration of 6 months leading to a potential hire. The role is classified as outside IR35, indicating a favorable tax status for contractors.

Key Responsibilities:

• Provide Level 3 application support and troubleshooting.
• Lead a team of support engineers and coordinate issue resolution.
• Engage with stakeholders to understand application requirements and performance.
• Document processes and solutions for future reference.
• Ensure timely resolution of incidents and service requests.

Key Skills:

• Experience in application support and troubleshooting.
• Strong leadership and team management skills.
• Excellent communication and stakeholder engagement abilities.
• Proficiency in relevant technologies and tools.
• Ability to document processes clearly.

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT