Quality Assurance & Complaints Specialist-Harrow
Posted 1 week ago by Eden Brown Synergy
Negotiable
Undetermined
Undetermined
London, England
Quality Assurance & Complaints Specialist-Harrow- Harrow Council
Description: Against a background of ever changing regulation and guidance in the service areas to contribute to the provision of high performing customer centred financial assessment service and effective services through managing a team delivering financial assistance towards the rent, council Tax, and social care cost of some 21000 Households (1 in 5) who are the most vulnerable residents in the Borough.
To ensure the service achieves its maximum CPA as it contributes to both the Use of Resources Assessment and the Council's overall CPA score
Description: Against a background of ever changing regulation and guidance in the service areas to contribute to the provision of high performing customer centred financial assessment service and effective services through managing a team delivering financial assistance towards the rent, council Tax, and social care cost of some 21000 Households (1 in 5) who are the most vulnerable residents in the Borough.
To ensure the service achieves its maximum CPA as it contributes to both the Use of Resources Assessment and the Council's overall CPA score