Neighbourhood Officer
Posted 1 week ago by RG Setsquare
£27 Per hour
Inside
Hybrid
East London, London
Summary: The Neighbourhood Officer role in East London involves managing a designated area for a Housing Association, focusing on tenancy management, estate inspections, and addressing anti-social behaviour (ASB) cases. The position requires a proactive individual with experience in housing management and strong communication skills. The role includes a mix of office work, home visits, and resident interactions. A valid driver's license and access to a vehicle are essential for this position.
Key Responsibilities:
- Manage a defined patch, ensuring tenancies are sustained and issues resolved promptly
- Handle ASB reports, rent-related queries, and tenancy breaches
- Carry out estate inspections and ensure health & safety standards
- Work closely with residents, support services, and internal teams
Key Skills:
- Previous experience as a Housing / Neighbourhood Officer (essential)
- Strong knowledge of tenancy legislation and housing procedures
- Excellent communication and case management skills
- Ability to work independently and hit the ground running
Salary (Rate): £27.12/hour
City: East London
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: Mid-Level
Industry: Other
Neighbourhood Officer - East London
Rate: £25.53 - £27.12 ph (Umbrella). PAYE options also available
Hybrid - mix of office / home / resident visits working
We're seeking an experienced Neighbourhood Officer to join a busy Housing Association, managing a patch across East London. You'll be responsible for tenancy management, estate inspections, ASB cases, and providing high-quality support to residents. Must be a driver and have access to a vehicle
Key Responsibilities:
- Manage a defined patch, ensuring tenancies are sustained and issues resolved promptly
- Handle ASB reports, rent-related queries, and tenancy breaches
- Carry out estate inspections and ensure health & safety standards
- Work closely with residents, support services, and internal teams
Requirements:
- Previous experience as a Housing / Neighbourhood Officer (essential)
- Strong knowledge of tenancy legislation and housing procedures
- Excellent communication and case management skills
- Ability to work independently and hit the ground running
Contract: Rolling 3-month assignment, immediate start.
Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.