Local Authority Housing, Homelessness Officer, Central London
Posted 4 days ago by Pertemps Professional Recruitment
£31 Per hour
Undetermined
Undetermined
Westminster
Summary: The role of a Homelessness Officer in Central London involves managing homelessness casework, focusing on both prevention and relief duties. Candidates must have prior experience in a Local Authority Housing Department and a solid understanding of homelessness legislation. The position requires effective communication and the ability to manage a caseload with minimal supervision. This is a contract role within Local Authority Housing Services, offering a pay rate of £30.77 per hour.
Key Responsibilities:
- Undertake homelessness casework across prevention and relief duties, including work with families
- Manage a caseload proactively with minimal supervision, progressing cases efficiently to resolution
- Liaise with service users, colleagues, and partner agencies via email, telephone, and face-to-face interactions
- Accurately record and document all case activity using case management systems and relevant spreadsheets
- Ensure decisions and assessments comply with homelessness legislation, guidance, and local policies
- Communicate clearly and effectively, leading all customer interactions with empathy and understanding
- Independently drive workloads forward and resolve queries in a fast-paced environment
- Complete all associated administrative tasks to a high standard, ensuring records are clear, concise, and compliant
Key Skills:
- Proven experience of homelessness casework
- Experience working within homelessness services
- Experience handling both prevention and relief duties
- Knowledge and understanding of homelessness legislation and associated policies
- Experience working with families within a housing or homelessness context
Salary (Rate): £30.77/hour
City: Westminster
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Local Authority Housing, Homelessness Officer, Central London
Pay rate £30.77 per hour Contract role, Local Authority Housing Services
Pertemps are recruiting for an experienced Homelessness Officer in the Central London area. You will need to have worked in a similar role within a Local Authority Housing Department, and have experience of the following:
- Proven experience of homelessness casework
- Experience working within homelessness services
- Experience handling both prevention and relief duties
- Knowledge and understanding of homelessness legislation and associated policies
- Experience working with families within a housing or homelessness context
Key Responsibilities
- Undertake homelessness casework across prevention and relief duties, including work with families
- Manage a caseload proactively with minimal supervision, progressing cases efficiently to resolution
- Liaise with service users, colleagues, and partner agencies via email, telephone, and face-to-face interactions
- Accurately record and document all case activity using case management systems and relevant spreadsheets
- Ensure decisions and assessments comply with homelessness legislation, guidance, and local policies
- Communicate clearly and effectively, leading all customer interactions with empathy and understanding
- Independently drive workloads forward and resolve queries in a fast-paced environment
- Complete all associated administrative tasks to a high standard, ensuring records are clear, concise, and compliant
Please get in touch for more information. This is an agency post and Pertemps can offer you:
- A Dedicated consultant who has access to all roles across the UK and is available for you to speak to
- An easy registration process (all done online)
- Referral schemes and incentives
- Ongoing compliance managed for you
- Prompt and reliable payroll and lots more.
Please contact Graham Leatham on (phone number removed) or email (url removed) for more information.
We recruit across all areas of Housing, Public Sector, Planning and Local Government work. If you are experienced in this sector, and this isn’t the role for you, contact us about other roles.