Jira Service Management Consultant
Posted 4 days ago by Jobserve
Negotiable
Outside
Hybrid
London
Summary: The role of a Jira Service Management Consultant involves supporting enterprise workflow, ITSM, and operational tooling initiatives within a fast-growing technology organization. The position requires a hands-on approach, with the consultant expected to operate autonomously and collaborate with technical stakeholders. The contract is outside IR35 and primarily remote, with occasional travel to London. The role is expected to last between 3 to 6 months, with a possibility of extension.
Key Responsibilities:
- Configure and optimise Jira Service Management environments
- Support workflow automation and service process improvements
- Work across enterprise systems and operational tooling
- Support integrations across wider technology environments
- Collaborate with technical and operational stakeholders globally
Key Skills:
- Jira Service Management (JSM)
- Atlassian ecosystem
- ITSM/Service Desk tooling
- Workflow automation and configuration
- Integrations and operational tooling
- CMDB/Assets/Insight experience beneficial
Salary (Rate): £800.00 Daily
City: London
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Detailed Description From Employer:
Jira Service Management Consultant
Outside IR35 Contract
Mostly Remote (Occasional Travel to London)
3-6 Months (View to Extending)
Immediate Requirement
A fast-growing Technology organisation is building out its Enterprise Systems capability and is looking for a hands-on Jira Service Management Consultant to support enterprise workflow, ITSM and operational tooling initiatives.
This is a fast-paced environment requiring someone who can operate autonomously, work closely with technical stakeholders and hit the ground running.
Key Experience
- Jira Service Management (JSM)
- Atlassian ecosystem
- ITSM/Service Desk tooling
- Workflow automation and configuration
- Integrations and operational tooling
- CMDB/Assets/Insight experience beneficial
Responsibilities
- Configure and optimise Jira Service Management environments
- Support workflow automation and service process improvements
- Work across enterprise systems and operational tooling
- Support integrations across wider technology environments
- Collaborate with technical and operational stakeholders globally
Strong preference for hands-on implementation-focused consultants rather than Agile/Scrum delivery-only backgrounds.
If relevant, or if you know someone suitable, feel free to apply.