IT Technician
Posted 3 days ago by Reed Technology
£20 Per hour
Undetermined
Undetermined
Ipswich, UK
Summary: The ICT Technician role in Ipswich involves providing proactive IT support within a well-established education trust, focusing on maintaining and developing ICT systems across multiple academies. The position requires collaboration with the Network Manager to ensure high-quality support for teaching and learning environments. Candidates should be passionate about technology and capable of delivering effective user support in a fast-paced setting. This is a 4-month contract position offering a competitive hourly rate.
Key Responsibilities:
- Assist in maintaining network infrastructure, systems, and devices
- Monitor system performance, antivirus, and e-safety compliance
- Install, configure, and test hardware and software
- Carry out repairs and coordinate replacement parts
- Maintain accurate ICT documentation and asset registers
- Ensure printers and shared devices remain operational
- Provide first- and second-line IT support across multiple sites
- Diagnose and resolve hardware and software issues
- Support staff and students with IT queries and system usage
- Assist with user account management
- Create user-friendly "how-to" guides and documentation
- Support classroom technology (interactive screens, projectors, audio systems)
- Assist with setup and maintenance of AV equipment for events, exams, and assemblies
- Support website updates and social media activity
- Handle basic image/video processing and file conversions
- Work collaboratively with ICT colleagues across the Trust
- Produce reports and support administrative tasks as required
- Ensure GDPR and data protection compliance at all times
- Promote and adhere to ICT policies, procedures, and e-safety standards
Key Skills:
- Experience in an IT support or technician role (education experience desirable but not essential)
- Strong problem-solving and troubleshooting skills
- Confidence in supporting a range of hardware, software, and network environments
- Excellent communication skills and enjoyment in working with a variety of users
- Ability to manage workload across multiple sites and priorities
- Proactive, team-oriented attitude
Salary (Rate): £20/hour
City: Ipswich
Country: UK
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
ICT Technician
Ipswich
4 month contract
£15-20/hour
REED Technology are looking for a proactive and hands-on ICT Technician to join a well-established education trust supporting multiple academies. This is a fantastic opportunity for someone passionate about technology and delivering high-quality IT support in a fast-paced, user-focused environment.
Working closely with the Network Manager, you'll play a key role in maintaining and developing ICT systems that support teaching, learning, and day-to-day operations.
Key Responsibilities
Network & Systems Support
- Assist in maintaining network infrastructure, systems, and devices
- Monitor system performance, antivirus, and e-safety compliance
- Install, configure, and test hardware and software
- Carry out repairs and coordinate replacement parts
- Maintain accurate ICT documentation and asset registers
- Ensure printers and shared devices remain operational
User Support
- Provide first- and second-line IT support across multiple sites
- Diagnose and resolve hardware and software issues
- Support staff and students with IT queries and system usage
- Assist with user account management
- Create user-friendly "how-to" guides and documentation
AV & Digital Support
- Support classroom technology (interactive screens, projectors, audio systems)
- Assist with setup and maintenance of AV equipment for events, exams, and assemblies
- Support website updates and social media activity
- Handle basic image/video processing and file conversions
General Duties
- Work collaboratively with ICT colleagues across the Trust
- Produce reports and support administrative tasks as required
- Ensure GDPR and data protection compliance at all times
- Promote and adhere to ICT policies, procedures, and e-safety standards
About You
We're keen to hear from candidates who:
- Have experience in an IT support or technician role (education experience desirable but not essential)
- Possess strong problem-solving and troubleshooting skills
- Are confident supporting a range of hardware, software, and network environments
- Have excellent communication skills and enjoy working with a variety of users
- Can manage workload across multiple sites and priorities
- Have a proactive, team-oriented attitude
Apply today using the link to find out more about this opportunity.