IT Desktop Support

IT Desktop Support

Posted 1 week ago by Hays

£34,000 Per year
Undetermined
Onsite
East Riding Of Yorkshire, England, United Kingdom

Summary: The IT Desktop Support Engineer role based in Hull involves providing comprehensive support for IT incidents and requests across multiple sites. The position requires hands-on experience in desktop support, particularly in hardware and software troubleshooting. Candidates should possess knowledge of ITIL, Cisco, and mobile device support, with a focus on MS Windows OS. This full-time, on-site role offers a competitive salary and benefits package.

Key Responsibilities:

  • Provide support for IT incidents, issues, and requests across multiple sites.
  • Build and install PCs and support hardware including printers, scanners, mobiles, and tablets.
  • Troubleshoot and resolve hardware, software, and network issues.

Key Skills:

  • Proven experience in a Desktop Support / IT Engineer role, ideally 2nd line and above.
  • Knowledge of ITIL and Cisco preferred.
  • Familiarity with O365, networks, troubleshooting, and MS Intune.
  • Strong experience supporting mobile devices (Android/iOS).
  • Excellent understanding of MS Windows OS.

Salary (Rate): £34,000.00 yearly

City: Hull

Country: United Kingdom

Working Arrangements: on-site

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

IT DESKTOP SUPPORT ENGINEER

LOCATION - HULL

SALARY - UP TO £34,000 + BENEFITS

FT ON SITE

Your new role

An IT Support Engineer is required to join one of the region's major employers who are looking to add further experience to their existing IT Support Team to provide support for incidents, IT issues and requests across multiple sites. The role will involve tasks ranging from building and installing PC's, supporting Hardware (Printers, scanners, Mobiles, Tablets), troubleshoot & resolving issues related to hardware, software and networks.

What you'll need to succeed

Candidates wishing to apply must be able to demonstrate proven experience in a similar Desktop Support / IT Engineer type position previously - ideally 2nd line and above. Knowledge of ITIL & Cisco would be preferred and candidates must have knowledge of O365, Networks, Troubleshooting & MS Intune. Strong experience of supporting Mobile devices (Android / iOS) and an excellent understanding of MS Windows OS will be essential.

What you'll get in return

The role is full-time on-site (Mon to Friday) and comes with a Salary of up to £34,000 + Benefits. The site offers Free Parking.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk