Infrastructure System Engineer
Posted 4 days ago by Allegis Group
Negotiable
Undetermined
Hybrid
Cambridge, England, United Kingdom
Summary: The Infrastructure Systems Administrator & Engineer will provide 2nd and 3rd line support for internal infrastructure, focusing on both on-premises and cloud environments. The role involves maintaining, securing, and improving infrastructure while executing regular maintenance tasks. Candidates must be within an hour's commute of Cambridge and will work in a hybrid model, spending three days in the office. Adaptability and ownership of additional duties are essential for success in this position.
Key Responsibilities:
- Triaging 2nd line infrastructure support tickets and project requests
- Monitoring, triaging, and resolving infrastructure and application system issues
- Scheduled and manual systems maintenance, support, monitoring, audit, and reporting
- Backup management, vulnerability remediation, and configuration management
Key Skills:
- Active Directory, Azure, MS365 suite, Hyper-V, RDS, AWS, MFA, SSO, Identity & Access Management
- Linux Operating Systems (Ubuntu, CentOS, RHEL)
- Incident, change, and problem management (including 3rd parties)
- Process-driven ITSM tooling (Jira, ServiceNow or similar)
- Ansible
- Backup technologies (e.g., Veeam for local, Azure, AWS)
- DataCentre monitoring and out-of-band hardware management
- OS and Application patching tools
- Structured troubleshooting methodologies
- Enterprise Microsoft systems installation, troubleshooting, and maintenance
- Powershell, VB, Python, etc.
Salary (Rate): undetermined
City: Cambridge
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
The Role
In your role as our Infrastructure Systems Administrator & Engineer you will help us achieve our goals and deliver success on behalf of our customers by:
- Providing Infrastructure's internal 2nd/3rd line support service.
- Maintaining, securing & improving both on-prem and cloud Infrastructure's.
- Scheduling & executing regular maintenance tasks.
Hybrid Role with 3 days based in Cambridge
We will only consider Candidates within an hour commute of Cambridge.
Responsibilities
As a company we hire people with a willingness to adapt to a variable role, so along with the key responsibilities below, we ask for ownership of any other duties as required.
- Triaging 2nd line infrastructure support tickets, project requests
- Monitoring-for, triaging & resolving infrastructure & application system issues
- Scheduled & manual systems maintenance, support, monitoring, audit, and reporting (including backup management, vulnerability remediation, configuration management)
Must have Skills;
- AD, Azure, MS365 suite, Hyper-V, RDS, AWS, MFA, SSO, Identity & Access Management.
- Linux Operating Systems (Ubuntu, CentOS, RHEL)
- Incident, change & problem management (incl. 3rd parties)
- Process-driven ITSM tooling (Jira, ServiceNow or similar)
- Ansible
- Backup technologies i.e. Veeam (local, Azure, AWS)
- DataCentre monitoring & out-of-band hardware management
- OS & Application patching tools
- Structured troubleshooting methodologies
- Enterprise Microsoft systems installation, troubleshooting & maintenance
- Powershell, VB, Python etc