Housing Register Assessment Officer
Posted 1 week ago by Spencer Clarke Group
£24 Per hour
Undetermined
Undetermined
Epping, Essex
Summary: The Housing Register Assessment Officer role involves assessing and managing housing register applications for a Local Authority in Epping. The position requires ensuring that decisions are made in accordance with housing legislation and council policy. The successful candidate will provide housing advice and maintain accurate records while contributing to service improvements. This role is essential for ensuring fair and lawful housing allocation processes.
Key Responsibilities:
- Assess and band housing register applications in line with legislation, case law, and the Council's allocations policy.
- Investigate applicant circumstances and verify information to ensure accurate and lawful decisions.
- Provide clear housing advice and respond to customer enquiries professionally and sensitively.
- Maintain accurate records and contribute to service improvements, including digital processes.
Key Skills:
- Experience working within a local authority, housing association, or comparable organisation.
- Proven track record in assessing applications or delivering customer-focused services.
- Knowledge of housing law, statutory guidance, and local government policy.
- Experience building positive relationships with stakeholders and working collaboratively in a team.
Salary (Rate): £24 hourly
City: Epping
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Spencer Clarke Group are seeking a Housing Register Assessment Officer for a Local Authority Client in Epping.
In this role, you will assess and manage housing register applications, ensuring decisions are made fairly, lawfully, and in line with housing legislation and council policy.
Duties:
- Assess and band housing register applications in line with legislation, case law, and the Council's allocations policy.
- Investigate applicant circumstances and verify information to ensure accurate and lawful decisions.
- Provide clear housing advice and respond to customer enquiries professionally and sensitively.
- Maintain accurate records and contribute to service improvements, including digital processes.
Qualifications and Experience:
The successful candidate will have the following skills / experience:
- Experience working within a local authority, housing association, or comparable organisation.
- Proven track record in assessing applications or delivering customer-focused services.
- Knowledge of housing law, statutory guidance, and local government policy.
- Experience building positive relationships with stakeholders and working collaboratively in a team.
What's on offer:
Salary: £24ph
*may negotiate higher for exceptional candidates, based on experience*
Contract type: 3-6 months minimum
Hours: Monday to Friday, 37 hours per week
How to apply:
- Once your CV is received, if you are successful, you will be contacted.
- Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion.
- For any further questions, please contact Taylor Kirkham on 01772 954200.
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