Housing Officer - Care Experienced Young People
Posted 5 days ago by Adecco
£29 Per hour
Inside
Hybrid
Croydon, London
Summary: The Housing Officer role at Croydon Council focuses on supporting care-experienced young people (CEYP) in their transition to independent living. The position involves collaborating with various teams and agencies to provide tailored housing support and advocacy. This is a temporary, full-time role with hybrid working arrangements. Two positions are available, one for 6 months and the other for 12 months.
Key Responsibilities:
- Arrange timely move-on for CEYP into social/private rented housing.
- Deliver tailored casework and tenancy training.
- Advocate for CEYP with complex needs to access services.
- Provide housing advice and manage expectations.
- Cover for colleagues and attend meetings as needed.
Key Skills:
- Strong knowledge of housing legislation and management.
- Experience in housing environments and using IT systems (e.g., CRM, MS Office).
- Emotional resilience and ability to work under pressure.
- Excellent interpersonal and customer service skills.
- Ability to work independently and as part of a team.
Salary (Rate): £28.68/hour Umbrella
City: Croydon
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: Mid-Level
Industry: Other
Are you passionate about making a difference in the lives of young people? Do you have experience in housing and a drive to support care-experienced young people (CEYP) into independent living?
Adecco are seeking TWO Housing Officers to join a newly created team within the Young People's Service at a Local Authority in Croydon. This is a unique opportunity to work directly with CEYP, helping them transition into sustainable tenancies and build brighter futures.
Housing Officer (Children, Young People & Education)
Croydon Council
Full Time - Monday to Friday, 36 hours per week
Temporary Role
£21.62 per hour PAYE / £28.68 per hour Umbrella
Hybrid Working - 3 days in office, remainder at home
ASAP start
There are two positions available. One post has budget sign off for 6 months. The other post has sign off for 12 months.
Role Purpose:
Support Care Experienced Young People (CEYP) in transitioning to independent living.
Collaborate with internal teams and external agencies to address housing needs.
Provide bespoke, solution-focused housing support.
Key Responsibilities:
- Arrange timely move-on for CEYP into social/private rented housing.
- Deliver tailored casework and tenancy training.
- Advocate for CEYP with complex needs to access services.
- Provide housing advice and manage expectations.
- Cover for colleagues and attend meetings as needed.
Key Contacts:
External: Private landlords, housing associations
Internal: Housing department, Staying Close Team, Social Workers, Personal Advisors
Skills & Experience Required:
- Strong knowledge of housing legislation and management.
- Experience in housing environments and using IT systems (e.g., CRM, MS Office).
- Emotional resilience and ability to work under pressure.
- Excellent interpersonal and customer service skills.
- Ability to work independently and as part of a team.
Other Considerations:
Ability to work two evenings per week at a different site.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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