Front Of House- Beauty Clinic

Summary: The Front of House Specialist role at a beauty clinic in Central London involves delivering exceptional customer service and ensuring smooth clinic operations. The position requires managing appointment bookings, operating the Point-Of-Sale system, and maintaining the clinic's presentation. The ideal candidate should be positive, empathetic, and possess strong communication skills. This is a temporary position with the potential for a permanent role.

Key Responsibilities:

• Open and close the clinic.
• Ensure the smooth running of day-to-day clinic operations.
• Operate the Point-Of-Sale and booking system, including end-of-day reconciliation.
• Provide a welcoming, informative, and engaging experience for all patients.
• Manage appointment bookings and keep patients informed of any schedule changes.
• Handle incoming and outgoing enquiries via phone and email.
• Oversee general stock management.
• Drive sales by offering excellent patient consultations and sharing product knowledge.
• Maintain the clinic's overall cleanliness and presentation.

Key Skills:

• Positive and enthusiastic attitude.
• Ability to build rapport quickly.
• Patient-focused with an empathetic approach to care.
• Strong listening and communication skills.
• Adaptable and responsive to change.
• Commitment to continuous development and improvement.
• Team player with an excellent work ethic.
• Reliable and trustworthy.
• Effective time management skills.

Salary (Rate): 13.30

City: London

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: Entry Level

Industry: Other