Credit Controller
Posted 4 days ago by Hays
£33,000 Per year
Fixed-Term
Hybrid
West Midlands, England, United Kingdom
Summary: The Credit Controller role involves managing client relationships and ensuring timely invoice settlements within a national finance team in a professional services environment. Based in Birmingham City Centre, this position offers a hybrid working model and is on a 12-month fixed-term contract, with potential for permanent placement. The role requires strong communication skills and attention to detail to handle client queries and maintain accurate records.
Key Responsibilities:
- Build strong relationships with internal and external clients to support timely settlement of invoices
- Manage and resolve client queries, escalating where necessary
- Maintain and update the debtor ledger daily
- Issue monthly statements and reminder letters
- Ensure accurate client classification within internal systems
- Support monthly debtor provisioning and cash management activities
- Prepare and deliver month-end reports
- Maintain the client stop list and assist with general housekeeping tasks
- Contribute to ad hoc projects and support wider credit control operations as needed
Key Skills:
- Previous experience in a credit control or accounts receivable role
- Confident communicator with a professional and articulate manner
- Comfortable engaging with stakeholders at all levels
- Highly organised, methodical, and accurate with strong attention to detail
- Proficient in Microsoft Office (Excel, Outlook, Word)
- Motivated, reliable, and able to work to deadlines
Salary (Rate): £33,000.00 yearly
City: Birmingham
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: fixed-term
Seniority Level: undetermined
Industry: Other
Your new company
Salary: £29,000 - £33,000 per annum
Location: Birmingham City Centre (Hybrid - 2 days in office per week)
Hours: Full-time, 37.5 hours per week (9:00am-5:00pm)
We're recruiting for a Credit Controller to join a national finance team in a professional services environment. Based in Birmingham City Centre and on a 12-month Fixed Term contract basis, this role offers a flexible hybrid working model and the opportunity to work closely with senior stakeholders across the business. There is a chance of this role going permanent after 12 months.
Your new role
- Build strong relationships with internal and external clients to support timely settlement of invoices
- Manage and resolve client queries, escalating where necessary
- Maintain and update the debtor ledger daily
- Issue monthly statements and reminder letters
- Ensure accurate client classification within internal systems
- Support monthly debtor provisioning and cash management activities
- Prepare and deliver month-end reports
- Maintain the client stop list and assist with general housekeeping tasks
- Contribute to ad hoc projects and support wider credit control operations as needed
What you'll need to succeed
- Previous experience in a credit control or accounts receivable role
- Confident communicator with a professional and articulate manner
- Comfortable engaging with stakeholders at all levels
- Highly organised, methodical, and accurate with strong attention to detail
- Proficient in Microsoft Office (Excel, Outlook, Word);
- Motivated, reliable, and able to work to deadlines
What you'll get in return
- 26 days annual leave plus bank holidays
- Discretionary bonus scheme
- Competitive pension contribution
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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