Reports toAVP, Hybrid Production & AnalyticsWho We Are!Within3's insights management platform helps the top life science and pharmaceutical companies in the world to gather, integrate, and analyze insights more effectively than ever before.We work hard to create a dynamic and collaborative culture where innovation is encouraged. Even as a globally distributed organization, we strive to create and maintain connections that not only make work fun but make our work better!The ChallengeWithin3 has a career opportunity for a Coordinator to join our growing Web Conference Studios and Disease Community Landscape team. The ideal candidate will be extremely detail-oriented and able to support the set-up, deployment and outputs of both real-time and on-demand web conferences, social listening, and disease community landspace activity. Prior meeting, event management or project management client success driven experience is a plus!What you can expect from the opportunitySupport logistics and delivery of real-time and on-demand global web conference solutions (including webcasts, webinars and other client pre-recorded presentations)Support logistics and delivery of social listening and disease community landscape related actvitiy Assist Manager and producers with event and workflow traffic management including shared internal calendar updatesAct as the primary point of contact for Client Success account managers requesting client assignments and manage cross-department administration related to contract trackingSchedule and manage the logistical aspects of all web conferences and events; including (but not limited to) invitations, reminders, attendee registration/list management, report creationAttend and provide live attendee management support for these web conference eventsAssist Producers as needed with pre- and post-event production-related tasksGain knowledge of webinar/web meeting platforms used, while staying up to date on the latest virtual event platform industry trends and feature updatesIdentify areas of possible process creation, refinement, or improvement for cross-departmental collaboration and transparencyWorking to support a larger team to provide excellent client service demonstrated consistently through ensuring repeat clients, referrals, and overall account growth Additional DutiesThis job description in no way states, or implies, that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by your manager.Don t meet every single requirement? Studies have shown that women, members of the LGBTQ+ community and people of color are less likely to apply to jobs unless they meet every single qualification. At Within3 we are dedicated to building a diverse, inclusive and authentic workplace, so if you re excited about this role but your past experience doesn t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.RequirementsWhat you need to grow and succeedMinimum 2+ years of event/meeting management (live and/or virtual) experience with client-facing communication Must love to organize many moving parts of a global communication workflow! Detail-oriented communication (verbal and written) and project management skills are requiredBachelor s degree preferred (equivalent experience with training will be considered)Proficiency in Microsoft Office Suite PPT, Word and ExcelProficiency in Google Drive (including Docs and Sheets)Proficiency in Basecamp project management softwareFamiliarity with Gainsight is a plus but not requiredAbility to work remotely in a private space with limited disruptions (100% Remote)Proven experience supporting live or virtual conferences (meetings, webcasts, webinars)Flexibility - Global webcasts/webinars may be held on early mornings, nights, or weekends, flex time and efficient schedule management neededAbility to demonstrate planning competency, ability to prioritize work and strong time management skills are requiredAbility to multi-task and remain calm under pressure while having a great phone/web presenceAbility to learn and manage unique processes related to one-of-a-kind social listening and disease community landsapeAbilty to support cross-functional teams Excellent written/oral communication skills with a positive mindset and willingness to learn.Applicants must reside in the UK and have the right to work in the United Kingdom. BenefitsWhat's on offerFully remote home-based flexible workingCreate your own home working space, including a MacBook Pro and monthly communication allowance. You will benefit from our unique approach to flexible working - Work Life Balance! And we mean it! A competitive compensation package & benefits programme aligned to your location. Growth & advancement in a forward-thinking and dynamic organization where culture is everything! Don't believe us - check us out on glass door Within3 is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at Within3 regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.











Show more















Show less