Continuous Improvement Lead (12 Month FTC)

Trowers & Hamlins is a City-led, international and national law firm with over 170 partners and 1000 staff. With offices across the UK, Middle East and Asia. Our global footprint is further enhanced by our strategic partnership with Interlaw which works to facilitate our management of multi-jurisdictional matters. We have leading practices in Corporate, Litigation, Tax, Banking and Finance, Real Estate and Private Wealth. We've always been proud of our commitment to equity, diversity and inclusion and value the variety of our partnership. We are different and we believe it is our people that make us unique. We expect and respect that you and your talents are too. Our strategic direction is shaped by a desire to grow our business in a way that is responsible and sustainable and has the principles of ESG at its core, guiding the way we operate firmwide. Are you ready to lead the charge in driving business transformation?

Our Business Transformation team are seeking a Continuous Improvement Lead for a 12-month fixed-term contract in Birmingham or Manchester. Join a forward-thinking team committed to fostering a culture of practice excellence and continuous improvement.

The Role

The Continuous Improvement Lead will:

• Uphold practice excellence by ensuring all projects align with the agreed framework.
• Drive growth and profitability through process improvements, cost reduction, and enhanced client value.
• Act as the initial point of contact for practice excellence projects, managing expectations and identifying key requirements.
• Lead scoping and diagnostic activities using continuous improvement tools and techniques.
• Engage with Legal and Central Function teams to identify inefficiencies and recommend solutions.
• Provide updates on progress and proposed changes to stakeholders.
• Plan and deliver practice excellence activities, reporting progress to the Head of Business Transformation.

The Candidate

The ideal Continuous Improvement Lead will have:

• At least two years of experience in a similar role within the legal sector.
• Lean Six Sigma experience is advantageous.
• Demonstrable consulting and solution-focused approach.
• Business analysis experience, including requirements elicitation and process modelling.
• Excellent data modelling skills and proficiency in Microsoft O365.
• Excellent communication skills and exceptional customer service orientation.
• A proactive and self-taught mentality with the ability to influence and drive change.

Our benefits include, an annual bonus scheme, GPP Pension Scheme with Aviva. We also offer Private Medical Insurance, (currently with Vitality Health) upon joining the firm, which include discounted gym memberships, free cinema tickets, health assessments and much more. Trowers & Hamlins is an equal opportunities employer and values equity, diversity and inclusion. All applications will be considered on merit and the applicant's suitability to meet the requirements of the role and will be treated equally irrespective of Ethnicity, Gender (including Trans and non-binary) Race, Disability, Religion and sexual orientation.

If you require any further information on any of our vacancies or would like to discuss any adjustments or additional support that you might need either during the recruitment process or after the offer stage, please feel free to contact our recruitment team on recruit@trowers.com

As part of our firm recruitment policy our candidates are subject to employment screening background checks. These checks include personal details, education and employment history, professional qualifications and credit and criminal checks as appropriate.