CNI Monitoring SME

CNI Monitoring SME

Posted 7 days ago by Project Recruit

Negotiable
Undetermined
Hybrid
Wokingham, UK

Summary: The CNI Monitoring SME role requires an individual with expertise in monitoring solutions to support IT infrastructure monitoring for a leading global IT services supplier. The position is hybrid, allowing remote work while requiring attendance at the Warwick/Wokingham office three days a week. This is a temporary contract lasting over six months, starting as soon as possible.

Key Responsibilities:

  • Provide expert technical knowledge on monitoring solutions, including BMC, BHOM, and TSOM
  • Oversee IT infrastructure monitoring, troubleshoot issues, and ensure optimal performance and availability of services
  • Key duties include configuring and managing BMC monitoring tools, analysing system alerts and events, implementing monitoring frameworks, and supporting incident and problem management processes within the monitoring environment
  • Serve as the primary point of contact for expertise in monitoring solutions
  • Set up, configure, and maintain BMC monitoring systems and related integrations
  • Continuously monitor, assess, and resolve issues based on alerts and events generated by BMC tools
  • Service Model Development: Design and manage service models to understand the dependencies and health of IT services
  • Incident & Problem Support: Collaborate with IT operations teams to investigate and resolve incidents and issues related to monitored systems
  • Continuous Improvement: Identify opportunities to improve monitoring capabilities and streamline IT operations
  • Prepare for and ensure completion of all required audits

Key Skills:

  • Familiarity with BMC, BHOM, and TSOM monitoring tools is beneficial but not mandatory
  • Able to work as part of a team to manage technical deliverables and change management; engaging with Application and Infrastructure teams to ensure alignment and resolve issues
  • Strong understanding of monitoring tools, operating systems, intrusion detection systems (IDS), and network security principles
  • Good grasp of network protocols, security best practices, and common cyber attack vectors

Salary (Rate): undetermined

City: Wokingham

Country: UK

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

CNI Monitoring SME

Our client, a leading global supplier for IT services, requires CNI Monitoring SME (SC Cleared/SC Eligible) to be based at their client's offices either in Warwick/Wokingham, UK.

This is a hybrid role - you can work remotely in the UK and attend the Warwick/Wokingham office 3 days per week

This is a 6+ month temporary contract to start ASAP

Day rate: Competitive Market rate

Key Responsibilities

  • Provide expert technical knowledge on monitoring solutions, including BMC, BHOM, and TSOM
  • Oversee IT infrastructure monitoring, troubleshoot issues, and ensure optimal performance and availability of services
  • Key duties include configuring and managing BMC monitoring tools, analysing system alerts and events, implementing monitoring frameworks, and supporting incident and problem management processes within the monitoring environment
  • Serve as the primary point of contact for expertise in monitoring solutions
  • Set up, configure, and maintain BMC monitoring systems and related integrations
  • Continuously monitor, assess, and resolve issues based on alerts and events generated by BMC tools
  • Service Model Development: Design and manage service models to understand the dependencies and health of IT services
  • Incident & Problem Support: Collaborate with IT operations teams to investigate and resolve incidents and issues related to monitored systems
  • Continuous Improvement: Identify opportunities to improve monitoring capabilities and streamline IT operations
  • Prepare for and ensure completion of all required audits

Key Requirements

Essential Skills:

  • Familiarity with BMC, BHOM, and TSOM monitoring tools is beneficial but not mandatory
  • Able to work as part of a team to manage technical deliverables and change management; engaging with Application and Infrastructure teams to ensure alignment and resolve issues

Desirable Skills:

  • Strong understanding of monitoring tools, operating systems, intrusion detection systems (IDS), and network security principles
  • Good grasp of network protocols, security best practices, and common cyber attack vectors

Special Working Conditions

  • Required to travel to office for Adhoc requests

Due to the volume of applications received, unfortunately we cannot respond to everyone.

If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.