Citrix Engineer
Posted 2 weeks ago by Verse Consulting
£700 Per day
Inside
Hybrid
London Area, United Kingdom
Summary: An experienced Citrix Engineer is sought for a contract role in London, focusing on operational support and platform optimization within an established infrastructure team. The position requires acting as a Subject Matter Expert for Citrix and NetScaler technologies, providing technical leadership, and managing incidents in a complex enterprise environment. The role is hybrid, requiring two days on-site each week, and is classified as inside IR35. The contract is initially for a set term with the possibility of extension.
Key Responsibilities:
- Act as a Subject Matter Expert across Citrix and NetScaler platforms within the organisation
- Support the resolution of incidents and outages, ensuring all issues are logged, managed, and resolved in line with agreed SLAs
- Lead and manage major incidents, ensuring timely resolution and clear communication to stakeholders
- Maintain and monitor infrastructure environments, ensuring stability, performance, and security
- Ensure all systems under the Citrix remit are managed, maintained, and optimised effectively
- Produce and maintain comprehensive technical documentation
- Ensure service desk tickets are addressed and resolved in accordance with defined service levels
- Deliver and support infrastructure-related projects within the Citrix domain
- Implement platform improvements, adhering to established change control processes
- Provide technical leadership and mentoring to team members and the wider technology function
Key Skills:
- Strong experience administering and supporting Citrix environments in enterprise settings
- Proven expertise in NetScaler technologies
- Experience managing incidents within structured IT service environments (e.g. ITIL)
- Strong infrastructure monitoring and performance management experience
- Experience delivering technical projects within infrastructure teams
- Ability to produce clear and structured technical documentation
- Experience in large-scale or highly regulated environments (desirable)
- Familiarity with change management and governance processes (desirable)
- Previous experience mentoring or leading technical teams (desirable)
Salary (Rate): £700 daily
City: London
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
Citrix Engineer / SME (Contract)
Location: London (Hybrid – 2 days onsite per week)
Duration: Contract (initial term, likely to extend)
Day Rate: £650–£700 per day (Inside IR35)
Overview
An experienced Citrix Engineer is required to join an established infrastructure team, taking ownership of both operational support and platform optimisation activities. This role will act as a Subject Matter Expert across Citrix and NetScaler technologies, providing technical leadership, supporting incident management, and contributing to ongoing infrastructure improvements within a complex enterprise environment.
Key Responsibilities
- Act as a Subject Matter Expert across Citrix and NetScaler platforms within the organisation
- Support the resolution of incidents and outages, ensuring all issues are logged, managed, and resolved in line with agreed SLAs
- Lead and manage major incidents, ensuring timely resolution and clear communication to stakeholders
- Maintain and monitor infrastructure environments, ensuring stability, performance, and security
- Ensure all systems under the Citrix remit are managed, maintained, and optimised effectively
- Produce and maintain comprehensive technical documentation
- Ensure service desk tickets are addressed and resolved in accordance with defined service levels
- Deliver and support infrastructure-related projects within the Citrix domain
- Implement platform improvements, adhering to established change control processes
- Provide technical leadership and mentoring to team members and the wider technology function
Skills & Experience
Essential
- Strong experience administering and supporting Citrix environments in enterprise settings
- Proven expertise in NetScaler technologies
- Experience managing incidents within structured IT service environments (e.g. ITIL)
- Strong infrastructure monitoring and performance management experience
- Experience delivering technical projects within infrastructure teams
- Ability to produce clear and structured technical documentation
Desirable
- Experience in large-scale or highly regulated environments
- Familiarity with change management and governance processes
- Previous experience mentoring or leading technical teams