Negotiable
Fixed-Term
Onsite
London , UK
Summary: The Project Manager for the Customer Data Platform (CDP) Implementation will lead a transformative project within a luxury hospitality and lifestyle group. This role involves managing the end-to-end implementation of the CDP, ensuring alignment with business goals, and overseeing vendor delivery. The Project Manager will coordinate various stakeholders and ensure the platform enhances customer experience through effective data management. This position is fully on-site in London and is offered as a 12-month fixed-term contract.
Key Responsibilities:
- Lead CDP project delivery from planning to go-live
- Manage vendor performance, contracts, and quality assurance
- Track project budgets, risks, and milestones
- Coordinate workshops to capture business and technical requirements
- Oversee testing, data migration, and go-live readiness
- Ensure strong communication and engagement across teams
- Provide leadership through hypercare and transition phases
- Support alignment between CDP and EDP (Enterprise Data Platform) workstreams
Key Skills:
- Proven experience managing technology or data platform implementations
- Skilled in vendor management, governance, and delivery assurance
- Strong project management discipline - scheduling, budgeting, and risk control
- Experience in data or marketing technology projects (CDP or similar ideal)
- Excellent stakeholder management and communication skills
- Confident managing complex, multi-site programmes in fast-paced environments
- Adaptable, pragmatic, and delivery-focused
Salary (Rate): undetermined
City: London
Country: UK
Working Arrangements: on-site
IR35 Status: fixed-term
Seniority Level: undetermined
Industry: Other
Project Manager - Customer Data Platform (CDP) Implementation
Location: London (Fully On-site)
12 Month FTC
Join a leading luxury hospitality and lifestyle group as they deliver a transformative Customer Data Platform (CDP) programme. We're seeking a Project Manager to lead the end-to-end implementation - overseeing vendor delivery, ensuring alignment with business goals, and driving excellence across all stages of delivery.
The RoleYou'll own the full CDP implementation plan -managing timelines, budgets, and dependencies while ensuring a seamless experience across our brands and digital platforms. Acting as the key link between the vendor, internal stakeholders, and leadership teams, you'll ensure thr data platform enhances personalisation, insight, and customer experience.
What You'll DoLead CDP project delivery from planning to go-live
Manage vendor performance, contracts, and quality assurance
Track project budgets, risks, and milestones
Coordinate workshops to capture business and technical requirements
Oversee testing, data migration, and go-live readiness
Ensure strong communication and engagement across teams
Provide leadership through hypercare and transition phases
Support alignment between CDP and EDP (Enterprise Data Platform) workstreams
About You
Proven experience managing technology or data platform implementations
Skilled in vendor management, governance, and delivery assurance
Strong project management discipline - scheduling, budgeting, and risk control
Experience in data or marketing technology projects (CDP or similar ideal)
Excellent stakeholder management and communication skills
Confident managing complex, multi-site programmes in fast-paced environments
Adaptable, pragmatic, and delivery-focused