Business Change and Readiness Manager

Your new company

Our client is enhancing its cyber capabilities and is seeking a Business Change Lead to support the successful delivery and adoption of strategic security solutions across its application landscape. This role will ensure effective business readiness, engagement, and communication as part of a wider identity and access management (IAM) programme, including Microsoft Entra ID and SailPoint adoption.

Your new role

Contract duration - 12 months
Location - West Drayton (Hybrid)

• Engage, educate, and support application and system owners across the organisation to adopt proposed security changes and controls.
• Facilitate discussions with stakeholders to extract key information that will inform programme planning and prioritisation.
• Maintain a reliable, data-driven record of progress and engagement across the app estate.
• Identify and support pilot/test applications to validate new solutions ahead of wider rollouts.
• Create and maintain detailed stakeholder maps, ensuring timely engagement of key decision-makers, blockers, and change champions.
• Work with programme leadership to address resistance, uncover root concerns, and mitigate change risks.
• Produce high-quality change artefacts such as onboarding guides, FAQs, user journeys, and training materials.
• Deliver awareness and training sessions to improve stakeholder understanding of strategic IDP and SailPoint migrations.
• Act as the liaison between business stakeholders and technical delivery teams, ensuring clear understanding and alignment.
• Drive business readiness, ensuring teams are informed and prepared before technical migrations take place.
• Facilitate retrospectives and feedback loops to shape future phases of work.
• Support communication efforts across the cyber uplift portfolio, including content development, success stories, and messaging to executive leadership.
• Work with external agencies and internal comms teams to develop engaging content, including videos and internal campaigns.

What you'll need to succeed

Strong experience delivering business change in complex, regulated enterprise environments.
Proven ability to manage stakeholder engagement across diverse business and technical groups.
Track record of supporting security or identity programmes (e.g. IAM, Entra ID, SailPoint) is highly desirable.
Excellent communication, facilitation, and influencing skills – capable of operating from operational teams to executive level.
Experience creating structured business readiness materials, onboarding guides, and user-focused documentation.
Ability to translate technical security concepts into language and actions that resonate with non-technical stakeholders.
Comfortable with ambiguity and able to adapt change strategies to different business functions and maturity levels.
Experience leading retrospectives and embedding continuous improvement into change approaches.

What you'll get in return

We are looking for an experienced change leader who can build trust, drive adoption, and simplify complex security changes for business teams. You will be proactive, highly organised, and able to work across both strategic planning and hands-on delivery.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV on AnushkaDeepak.Aggarwal@hays.com

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.