Business Analyst (Salesforce)
Posted 1 week ago by eTeam Workforce Limited
£402 Per day
Inside
Hybrid
Knutsford (Hybrid), UK
Summary: The role of Business Analyst (Salesforce) involves supporting business requirements through stakeholder engagement, workshop facilitation, and documentation of processes. The position is based in Knutsford and requires a hybrid working arrangement with 2-3 days on-site. The contract is set to last until December 31, 2026, and the role demands a strong background in business analysis, particularly within Salesforce environments. The successful candidate will utilize tools like Jira for managing requirements and change requests.
Key Responsibilities:
- Lead and facilitate workshops to gather and validate business requirements
- Engage with stakeholders to understand business needs and priorities
- Document As-Is and To-Be process flows
- Manage and prioritize change requests and requirements
- Define and maintain project scope documentation
- Use Jira to track and manage requirements and tasks
- Support change management activities related to migration
- Collaborate with technical teams to ensure alignment between business and technical requirements
Key Skills:
- Proven experience as a Business Analyst in complex environments
- Strong skills in requirements elicitation, stakeholder management, and workshop facilitation
- Proficiency in Jira for tracking and managing requirements
- Experience in documenting project scope, process flows, and change requests
- Understanding of change management principles
- Experience in API requirements and design
- Background in Salesforce (including workflows and platform knowledge)
- Prior involvement in technical migrations of customer data across platforms
Salary (Rate): £402 per day
City: Knutsford
Country: UK
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you.
Role Title: Business Analyst (Salesforce)
Location: Knutsford (Hybrid)
Duration: 31/12/2026
Days on site: 2-3
Rate: £402 per day through FCSA Umbrella
Role Description:
The role requires a strong BA skill set to support with Requirements elicitation, stakeholder management, facilitating workshops, document as is and to be flows, skills required in Jira, change request and change management of requirements prioritisation, documenting project scope.
Key Responsibilities
Lead and facilitate workshops to gather and validate business requirements
Engage with stakeholders to understand business needs and priorities
Document As-Is and To-Be process flows
Manage and prioritize change requests and requirements
Define and maintain project scope documentation
Use Jira to track and manage requirements and tasks
Support change management activities related to migration
Collaborate with technical teams to ensure alignment between business and technical requirements
Mandatory Skills & Experience
Proven experience as a Business Analyst in complex environments
Strong skills in requirements elicitation, stakeholder management, and workshop facilitation
Proficiency in Jira for tracking and managing requirements
Experience in documenting project scope, process flows, and change requests
Understanding of change management principles
Experience in API requirements and design
Background in Salesforce (including workflows and platform knowledge)
Prior involvement in technical migrations of customer data across platforms
If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.