Business Analyst - Salesforce

Business Analyst - Salesforce

Posted 1 week ago by Lorien

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£405 Per day
Inside
Undetermined
Knutsford, Cheshire, UK
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Application Programming Interface (API) Change Management Change Requests Device Tracking Software JIRA Management Prioritisation Project Scoping Requirements Elicitation Salesforce Stakeholder Management Workflows

Summary: The Business Analyst - Salesforce role is focused on supporting requirements elicitation, stakeholder management, and change management within a complex environment. The position requires strong facilitation skills to document current and future process flows, manage change requests, and ensure alignment between business and technical requirements. The role is PAYE through an umbrella company and is based in Knutsford, Cheshire. The contract is set to last until December 31, 2026.

Key Responsibilities:

  • Lead and facilitate workshops to gather and validate business requirements
  • Engage with stakeholders to understand business needs and priorities
  • Document As-Is and To-Be process flows
  • Manage and prioritize change requests and requirements
  • Define and maintain project scope documentation
  • Use Jira to track and manage requirements and tasks
  • Support change management activities related to migration
  • Collaborate with technical teams to ensure alignment between business and technical requirements

Key Skills:

  • Proven experience as a Business Analyst in complex environments
  • Strong skills in requirements elicitation, stakeholder management, and workshop facilitation
  • Proficiency in Jira for tracking and managing requirements
  • Experience in documenting project scope, process flows, and change requests
  • Understanding of change management principles
  • Experience in API requirements and design
  • Background in Salesforce (including workflows and platform knowledge)
  • Prior involvement in technical migrations of customer data across platforms

Salary (Rate): £405 daily

City: Knutsford

Country: UK

Working Arrangements: undetermined

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Role Title: Business Analyst - Saleforce
Location: Knutsford
Duration: 31/12/2026
Pay Rate: £405

MUST BE PAYE THROUGH UMBRELLA

The role requires a strong BA skill set to support with Requirements elicitation, stakeholder management, facilitating workshops, document as is and to be flows, skills required in Jira, change request and change management of requirements prioritisation, documenting project scope.

Key Responsibilities
* Lead and facilitate workshops to gather and validate business requirements
* Engage with stakeholders to understand business needs and priorities
* Document As-Is and To-Be process flows
* Manage and prioritize change requests and requirements
* Define and maintain project scope documentation
* Use Jira to track and manage requirements and tasks
* Support change management activities related to migration
* Collaborate with technical teams to ensure alignment between business and technical requirements


Mandatory Skills & Experience
* Proven experience as a Business Analyst in complex environments
* Strong skills in requirements elicitation, stakeholder management, and workshop facilitation
* Proficiency in Jira for tracking and managing requirements
* Experience in documenting project scope, process flows, and change requests
* Understanding of change management principles
* Experience in API requirements and design
* Background in Salesforce (including workflows and platform knowledge)
* Prior involvement in technical migrations of customer data across platforms

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

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