Business Analyst - IAM/Security Transformation

Business Analyst - IAM/Security Transformation

Posted 1 week ago by Whitehall Resources

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Negotiable
Undetermined
Undetermined
Manchester Area, United Kingdom
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Agile Methodology Authentications AWS Identity And Access Management (IAM) Business Process Model And Notation Figma (Design Software) Mapping Software Stakeholder Engagement Stakeholder Management

Summary: The Business Analyst role at Whitehall Resources involves working with a key client to capture and refine requirements for Helpdesk and Self-Service IDV. The position requires mapping user journeys, documenting criteria for success, and supporting testing and stakeholder workshops. Essential experience includes strong capabilities in IAM and security transformation, along with stakeholder engagement skills. Familiarity with IDV products and Agile methodologies is desirable.

Key Responsibilities:

  • Capture and refine requirements for Helpdesk and Self-Service IDV.
  • Map current vs future user journeys and identify friction points.
  • Document POC criteria, success measures and acceptance conditions.
  • Support testing, stakeholder workshops and readiness activities.

Key Skills:

  • Strong BA capability within IAM, authentication or security transformation.
  • Experience writing user journeys, epics, acceptance criteria and process flows.
  • Stakeholder facing workshop and elicitation skills.
  • Ability to articulate business impact and operational improvements.
  • Familiarity with Onfido, Verified ID or similar IDV products.
  • Agile delivery experience (Scrum/Kanban).
  • Modelling tools (Visio, Figma, Miro, BPMN).

Salary (Rate): undetermined

City: Manchester Area

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:

Business Analyst

Whitehall Resources currently require an experienced Business Analyst to work with a key client.

Responsibilities

  • Capture and refine requirements for Helpdesk and SelfService IDV.
  • Map current vs future user journeys and identify friction points.
  • Document POC criteria, success measures and acceptance conditions.
  • Support testing, stakeholder workshops and readiness activities.

Essential Experience

  • Strong BA capability within IAM, authentication or security transformation.
  • Experience writing user journeys, epics, acceptance criteria and process flows.
  • Stakeholder facing workshop and elicitation skills.
  • Ability to articulate business impact and operational improvements.

Desirable Experience

  • Familiarity with Onfido, Verified ID or similar IDV products.
  • Agile delivery experience (Scrum/Kanban).
  • Modelling tools (Visio, Figma, Miro, BPMN).
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