ASB Officer
Posted 5 days ago by Totaljobs
£29 Per hour
Undetermined
Undetermined
Pickford, Coventry (CV4), CV4
Summary: The ASB Officer role involves managing anti-social behaviour cases for a Housing Association in Coventry, focusing on maintaining safe and sustainable communities. The position requires investigating complaints, collaborating with various agencies, and taking legal action when necessary. The officer will also provide support to residents affected by anti-social behaviour and ensure accurate case management. A full UK driving licence is essential for this role due to travel requirements.
Key Responsibilities:
- Manage a caseload of ASB, nuisance, harassment, hate crime, domestic abuse, and tenancy breach cases.
- Investigate complaints, gather evidence, conduct interviews, and complete risk assessments.
- Work with residents, police, local authorities, and other partner agencies to resolve cases.
- Issue warnings, tenancy enforcement notices, and take appropriate legal action where required.
- Prepare legal documentation, witness statements, and court papers.
- Attend court hearings, case conferences, and multi-agency meetings.
- Conduct home visits and estate inspections.
- Maintain accurate case records and ensure cases are managed within service standards.
- Provide advice and support to residents affected by ASB.
Key Skills:
- Previous ASB case management experience within a Housing Association, Local Authority, or social housing environment.
- Good knowledge of ASB legislation, tenancy enforcement, and safeguarding.
- Experience preparing cases for legal action and court.
- Strong investigation, communication, and conflict-resolution skills.
- Ability to manage a varied caseload independently.
- A full UK driving licence and access to a vehicle.
Salary (Rate): £29 per hour
City: Coventry
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Our client, a reputable Housing Association based in Coventry, is seeking an experienced ASB Officer to manage anti-social behaviour cases and help maintain safe, sustainable communities.
Key Responsibilities of an ASB Officer:
- Manage a caseload of ASB, nuisance, harassment, hate crime, domestic abuse, and tenancy breach cases.
- Investigate complaints, gather evidence, conduct interviews, and complete risk assessments.
- Work with residents, police, local authorities, and other partner agencies to resolve cases.
- Issue warnings, tenancy enforcement notices, and take appropriate legal action where required.
- Prepare legal documentation, witness statements, and court papers.
- Attend court hearings, case conferences, and multi-agency meetings.
- Conduct home visits and estate inspections.
- Maintain accurate case records and ensure cases are managed within service standards.
- Provide advice and support to residents affected by ASB.
Essential Requirements
- Previous ASB case management experience within a Housing Association, Local Authority, or social housing environment.
- Good knowledge of ASB legislation, tenancy enforcement, and safeguarding.
- Experience preparing cases for legal action and court.
- Strong investigation, communication, and conflict-resolution skills.
- Ability to manage a varied caseload independently.
Driving Requirement
A full UK driving licence and access to a vehicle is essential, as regular travel across Coventry and surrounding areas is required.
If this ASB Officer role is of interest, please apply or contact